Managed Services
$100M+ in projected contract labor savings for a major health system
A large health system was spending heavily on premium agency labor across dozens of facilities with little visibility into rates or vendor performance. TotalMed built a vendor-neutral managed services program that put the system back in control.
Multi-hospital health system
$100M+
Projected multi-year savings
100%
Vendor spend under management
1
Unified rate structure system-wide
The Challenge
Fragmented, facility-by-facility agency contracts had driven premium labor spend to unsustainable levels. Leaders lacked a single source of truth for rates, fill performance, and quality across the system, making it nearly impossible to negotiate or forecast.
What We Did
- Deployed a vendor-neutral Managed Service Program (MSP) to consolidate every agency relationship under one accountable partner.
- Standardized bill rates and contract terms across all facilities to eliminate premium-rate outliers.
- Introduced real-time reporting on fill rates, spend, and clinician quality for system leadership.
- Aligned internal float pools and per diem resources before defaulting to premium travel labor.
Ready to See Results like These?
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